Support Services for Counseling Professionals

Support Services for Counseling Professionals

Whether you specialize in mental health, marriage and family, rehabilitation, or educational counseling, Xilium Health is here to offer your practice reliable Virtual Medical Assistant Services.

We support the goal of preserving sound relationships and healthy minds. This is why we tap the talent of registered nurses with experience in patient care to handle your administrative duties. Our virtual office assistants effectively communicate with clients for appointment scheduling, and coordinate with insurance providers for claims processing. They are trained for HIPAA compliance and can also do more complex functions such as medical coding and EMR extracting/updating. Their basic training in psychology while earning their nursing degree establishes their understanding of the field.

With Xilium virtual assistants, you can be sure you will always have a staunch and genuine collaborator in your counseling and therapy practice.

Virtual Medical Assistant Services We Offer

Virtual Medical Assistant Services We Offer

EMR/EHR Management
EMR Management

Xilium medical virtual assistants are experienced in maneuvering through EMR softwares like AthenaHealth, ZocDoc, and PracticeFusion. Our MVAs can also assist you with EMR migration if you need to change software, transfer records from paper to EMR, or if you’ll pursue a solo practice.

Virtual Medical Receptionist
Medical Receptionist

Xilium virtual assistants will field your patient calls and mark your calendar for appointments, so you can mark off these worries off your own checklist. Read More..

Medical Legal and Insurance
Legal & Insurance Assistance

Our virtual assistants are trained in summarizing medical legal cases to help professionals assess and build proof of patient’s long term disability for their insurance claims.

Insurance Verification
Insurance Verification

Our Virtual Medical Assistants are trained to obtain accurate and comprehensive information on patients’ eligibilities. They know how to determine the appropriate coverage of care to maximize reimbursement and minimize denials.

Medical Billing
Medical Billing and Audit

Allow us to help you get proper reimbursement for all the services you perform. Our assistants are supported by ICD-10 certified coders and US-based medical billers. Learn more about our medical billing services by clicking here.

Administrative Support

Keeping up with the information that go through the clinic on a daily basis can be hassle for any health care professional who want to focus on the wellbeing of their patients. Xilium virtual assistants can bring efficiency to your business by or organizing the processes involved in your practice.

Prescription Refill
Prescription Refills

Our nurses are well-versed in processing prior authorization for prescription refills. They streamline processing by serving as links between the provider, the insurance, the pharmacy, and the patient.

Medical Coding
Medical Coding

Xilium virtual assistant are trained to review clinical statements so they can assign codes to the different services, procedures or treatments availed by a patient for billing accuracy.

We also offer other services, contact us now for more details.

Get In Touch

Contact Us so we can schedule a Free Phone Consultation with you. Let us discuss the services that fit your needs and your budget.

MVA - Counseling