Virtual Medical Receptionist

A Virtual Medical Receptionist contributes to the efficient and smooth functioning of your office by providing a range of reception and administrative tasks to support standard and high quality patient care at all times.


  • Managing Medical Phone Calls
  • Answers incoming calls in a physician’s office in a courteous and professional manner.
  • Responds to patient inquiries and provide accurate information.
  • Schedule patient appointments by obtaining demographics including purpose of visit and insurance information.
  • Call up patients to remind of their upcoming appointments.
  • Make/receive calls from other medical staff and relay information as needed.
  • Contact insurance companies for verification of patient’s benefits and authorization.
  • Exercises problem-solving skills when handling patient concerns.
  • Directs call to appropriate medical personnel in the office as needed.
  • Responds to patients voicemails and fax messages from health facilities.

Get In Touch

Contact Us so we can schedule a Free Phone Consultation with you. Let us discuss the services that fit your needs and your budget.

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