We’ll Back You Up

When Hurricane Laura ravaged the United States back in late August, nearly 900,000 homes and businesses lost power. A Louisiana-based client’s clinic got badly hit by the Category 4 storm. For two weeks they relied on us to keep their RPM up and running until they...

Shifting to Remote Work in the New Normal

Remote work is the new standard in a rapidly changing world. This involves employees running operations in non-traditional office environments like their homes or in an area miles away from their employer1. As of this writing, there is a rising surge in companies...

The BPO Industry in Iloilo Amidst the Quarantine

When the pandemic broke out in the Philippines, most businesses would shut down overnight. On the 20th of March 2020, Iloilo City Mayor Jerry Treñas mandated lockdowns and curfews across the city with the exception of a few service industries which were allowed to...

Overcoming Patient Resistance to Telemedicine

The ongoing pandemic forced many doctors and patients into setting appointments online. Many are reluctant however as not all parties are familiar with the technology and there are prevalent PHI security risks. Telehealth is strongly encouraged as health and wellbeing...

The Philippine Swine Flu Situation in 2019

In September of 2019, the Philippines witnessed the reemergence of African Swine Flu. The Secretary of Agriculture has confirmed in various news outlets that 16 out of 20 pigs tested positive for the virus.  Within the month, as much as 7,400 swine have been culled in...